11 years in the Microsoft ecosystem. Still in the thick of it.

I started in Microsoft cloud support in 2014, working escalations across Exchange Online, Entra ID, and Intune for enterprise customers across North America, Europe, and Asia Pacific. From there I moved into Microsoft partner organisations, delivering M365 security, Intune rollouts, and hybrid identity projects for enterprise clients globally.

AroraMSP is where I document everything — the real fixes, the actual scripts, the root causes that never make it into the official docs. If you've landed here from a 2AM Google search, you're in the right place.